Serena is an experienced insurance professional with a strong background in client service, policy management, and portfolio development. She has worked with leading captive agencies, where she developed expertise in guiding clients through coverage options and ensuring their protection needs are met with care and precision. Serena is recognized for her attention to detail, professionalism, and dedication to delivering exceptional service in every client interaction.
Independent Agent vs The Rest
Instead of just working for one company with limited offerings, we represent dozens of top rated insurers. As your needs expand and change we continue to find the best carriers at the best value.
| Features & Services | Our Agency | Captive Agent | Online & 1-800 Companies |
|---|---|---|---|
| Access to multiple companies and wide range of products | |||
| Easy switching from company to company without hassle | |||
| Unbiased and objective advice | Tries to sell & support only their one company | Tries to sell & support only their one company | |
| Claims assistance and advocacy | Adjusters are often exclusive to the one company | No help: You vs. adjuster | |
| Policy service from the same person you bought from | To call center | You'll likely never talk to the same person twice | |
| When you buy from an independent agent like us, you're supporting local business and your local economy #choicematters #independentagent | |||
